Privacy Policy

Privacy Policy

Last updated: April 26, 2026

At ALEEVIA, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit getaleevia.com or make a purchase from us.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Name, email address, and contact details
  • Billing and shipping address
  • Payment information (processed securely — we do not store full card details)
  • Order history and purchase details
  • Device and browser information, IP address
  • Browsing behavior on our site (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send marketing emails (only if you opt in)
  • Improve our website and customer experience
  • Comply with legal obligations
  • Prevent fraud and protect our store

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g., Shopify Payments)
  • Shipping carriers and fulfillment partners
  • Analytics providers (e.g., Google Analytics)

4. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at support@getaleevia.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@getaleevia.com or visit our Contact page.