Shipping policy

Shipping Policy

At ALEEVIA, we're committed to getting your order to you quickly and safely.

Order Processing Most orders are processed and dispatched within 1–3 business days after payment is confirmed. You'll receive a tracking number once your order ships.

Estimated Delivery Times

• United States: 5–10 business days after dispatch

Delivery times are estimates and may vary due to carrier conditions or high-volume periods.

Tracking Your Order Once your order ships, you'll receive a tracking number via email. Please allow 3–5 business days for tracking to update after you receive it.

Customs & Duties For U.S. orders, no customs fees apply. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Lost or Undelivered Packages If your tracking shows delivered but you haven't received your package, please check with neighbors and around your property first. If still missing, contact us at support@getaleevia.com with your order number and we'll investigate promptly.

Questions? Contact us at support@getaleevia.com — we typically respond within 1–2 business days.